Refund policy
Return Policy
At Fig, we strive to ensure that all orders are processed and shipped with the utmost care. Please note the following terms regarding our return policy:
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No Returns: We do not accept returns for any items once they have been purchased and shipped.
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Damaged Items: If your item arrives damaged, please contact us within 2 days of receiving your order. To process your claim, please email us at RegayGoizha05@gmail.com with the following:
- A confirmation of your order (order number or receipt)
- Clear pictures showing the damage to the product
Once we receive the necessary information, we will review your claim and work with you to resolve the issue promptly.
We are committed to ensuring your satisfaction and will do our best to assist you in the event of damage during delivery.
Thank you for choosing Fig!